Teaching note for product 9B17M101.

In 2012, eHealth Centers (eHCs) digitally delivered affordable medical care and diagnostic support for patients in villages and remote areas of India where none was otherwise available. The solution was initially conceived and developed as a mandate from Hewlett Packard India’s corporate social responsibility team under the leadership of the chief technology officer. The eHCs design incorporated a self-contained diagnostic centre in a container, operated .....more

In November 2010, the senior director of Inpatient Services at Guelph General Hospital, which was situated in a small city in Southwestern Ontario, Canada, was facing questions about the implementation of the Process Improvement Program, part of a province-wide pilot project. Beginning in October 2009, the program had been tested at the hospital to deal with a deteriorating organizational culture and poor performance reviews. Guelph General Hospital .....more

Teaching note for product 9B16M038.

Teaching note for product 9B11M110.

This case examines the methods to incorporate the best evidence into clinical practice. Particularly, this case examines this issue of knowledge translation from the perspective of implementing an evidence based hip and knee care pathway in Alberta. A secondary problem will be bringing together multiple stakeholders with different incentives to implement a large-scale healthcare change.

The president and CEO of a provincial auto club is assessing opportunities to grow his organization at the same time as industry consolidation and changes in the allocation of national operating costs. The auto club has diversified from automobile towing and travel services into insurance, package travel, automobile sales, and service. However, the president's vision for the upcoming board of directors' meeting calls for a 300 per cent increase .....more

In July 2008, the vice chairman, General Electric (GE), and president and chief executive officer (CEO), GE Energy Infrastructure, was mulling over whether GE should re-enter the windpower market in India. Financial incentives had been announced by the Government of India for wind farm operators who generated power through wind energy. These incentives might encourage market development so that GE could leverage the technological strength of its wind-powered .....more

In January 2009, Pfizer announced its acquisition of Wyeth in a cash and stock deal valued at $68 billion. This deal represented the first mega-acquisition since the world economic crisis, which began in September 2008. Jeff Kindler knew that the last acquisition (Pharmacia in 2003) had not gone as planned. Was Pfizer prepared for the Wyeth acquisition? Would it solve some of Pfizer's pressing problems or create new ones?

The integration of Wyeth began soon after the acquisition was announced in April 2009. Linked to the integration were a series of organizational structural changes. Jeff Kindler wondered whether the acquisition and all the organizational changes linked to it would be enough to generate real long-term success.